Back in June, I discussed how Hispanic publishers had created Facebook communities to drive incremental traffic and engagement with online Hispanics. For this article, I provide a snapshot of how Hispanic publishers are using Twitter.
The success of some Hispanic publishers on Twitter should be a clear indication for marketers looking to reach Hispanics that Twitter is a viable option for reaching them.
It’s true, Facebook reaches more Hispanics than Twitter, but a larger number of Twitter users are Hispanic when compared to Facebook. Here are the facts according to Quantcast.com:
Facebook reaches 133 million US users of which 6% are Hispanic; this translates to a total of 8 million Hispanic Facebook users.
Twitter reaches 44.4 million US users of which 11% are Hispanic; this translates to 4.9 Million Hispanic Twitter users.
This data clearly indicates that Twitter not only reaches a critical mass of Hispanics, but the micro-blogging service resonates strong with this group.
Most Hispanic publishers have grasped the Twitter opportunity realizing that they can cost effectively reach their audience and drive incremental traffic to their websites.
Similar to what I found with my Hispanic Facebook analysis, Univision and Telemundo are leading the way on Twitter.. The Twitter strategy of both companies is anchored by corporate Twitter accounts with several other accounts grouped by topic or Television show. Terra Networks has a similar approach while other publishers seem to have just gotten their feet wet with a single Twitter account
For an apples to apples comparision, I only included corporate accounts and topic based accounts and intentionally excluded Twitter accounts for TV shows, talent or regional affiliates.
Univision – 124,000 Twitter Followers
Univision’s Twitter strategy roughly mirrors the information architecture of the Univision.com website. Univision manages a corporate Twitter account and other accounts focused on key topics with News, Futbol and Musica being the most popular, by far. Here is a list of Univision’s current Twitter accounts and follower counts, excluding TV shows.
http://twitter.com/Univision – 78,048
http://twitter.com/UnivisionNews – 20,317
http://twitter.com/UnivisionFutbol – 12,541
http://twitter.com/UnivisionMusica – 9,921
http://twitter.com/univisionent – 1,935
http://twitter.com/univisionautos – 350
http://twitter.com/univisioncocina – 273
http://twitter.com/univisiondinero – 265
http://twitter.com/UnivisionSports – 256
http://twitter.com/univisionsalud – 200
http://twitter.com/UnivisionCasa – 142
http://twitter.com/UnivisionMujer – 137
http://twitter.com/univisioncine – 105
http://twitter.com/univisionvida – 83
Telemundo – 51,000 Twitter Followers
Telemendo’s corporate Twitter account has nearly 50,000 followers and their news account currently stands at 2,700 followers. Telemundo does have a large number of Twitter accounts for their TV shows and local affiliates, but I did not include those in this analysis.
The rest of the pack
Of the remaining Hispanic publishers, Terra Networks leads the way with 6,700 followers across various US Twitter accounts including Music, News and Entertainment. Here is how the rest of the pack stacks up.
Terra – 6,700
AOL Latino – 3,800
Batanga – 955
MSN Latino – 72
It is clear that Twitter represents a viable option for reaching Hispanics online. Like any marketing campaign, succeeding on Twitter requires a well thought out strategy and a continuous, two-way dialogue that provides value to a given target audience. It also doesn’t hurt to have a Television network that reaches millions of households.
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Hispanic Online Marketing
As a small business owner, using online video helps you to stand out. It allows you to attract new customers, gain additional rankings in the search engines, and to offer content in a more digestible format. You know this. But what are some ways you can get even move from video as a small business owner? Here are some online video techniques that are getting me excited right now.
1. Optimize Everything: The easiest way to get MORE from your online videos is to make sure you’re doing everything you can to make them findable by optimizing them for users and the search engines. When it comes to optimizing your video, you want to pay special attention to your Title, Description, Tags, and Captions/Annotations. The more keyword-rich and engaging you can make them, the better.
2. Test your Thumbnails: Once you upload your video, YouTube will allow you to pick from three video stills to use as that video’s thumbnail image. You may want to test what works best for you. Does a human face get more clicks than a slate of text? Does a smiling woman get more clicks than an image of your CEO (probably)? These are things you’ll want to experiment with to make sure picking the thumbnail that will lead to the most conversions.
3. Add Transcripts: A few weeks ago I offered some tips on how to add transcripts to your YouTube videos. This is a really easy way to increase the benefit you’re seeing from your videos by making them more findable and search-engine friendly.
4. End with a call to action: Make sure your video closes with some type of call to action. Someone sat there and watched your entire two minute video – now what do you want them to do? Include a call to action that encourages them to continue their interaction with your brand and gets them to DO something, whether it’s to visit your site, check out a blog post or even to share the video with their friends. If you’re not including a call to action at the end of your video, you’re missing out on a great marketing opportunity.
5. Make an offer: Want to increase views and comments on your video? Offer an incentive for customers to do so. Maybe there’s a free discount code in the video or something that will give them special access to your brand. Include an offer to incentivize the video.
6. Make it easy to share: Encourage people to share your video by including calls to action for them to do so, uploading it on Facebook and, of course, tweeting it! The new version of Twitter is designed to put media right in the forefront of the service. That means prime real estate for your video content.
7. Experiment with different platforms: While it’s the biggest, YouTube isn’t the only video game in town. Try uploading your video content to sites like Vimeo, Viddler, Blip.tv, iTunes and others to increase your audience and monopolize more room on the search engines results page. When you upload your content to both YouTube AND another platform, you can make them both rank for keyword-searches. Don’t have time to upload the same video to multiple sites? TubeMogul will do it for you at no cost.
8. Alter the content for each platform: Or, instead of uploading the same content to different platforms, tailor the content to the different audiences to increase conversion rates.
9. Put videos on high-conversion pages: Help increase sales by using online video on conversion pages. At last year’s Streaming Media West show, Zappos Content Team Senior Manager Ric Nasol talked about how Zappos was using video on product pages to help drive sales. And they seemed to have worked. Ric reported a sales impact of 6 to 30 percent.
10. Create playlists: If you’ve ever gotten stuck in an endless loop on YouTube watching one funny video after another, you know that video is addicting. Luckily, it’s also addicting for your customers. Help feel their addiction by creating playlists for them to watch and subscribe to. By going to your My Videos page and linking your videos, you help your customers kill their entire day watching content about your brand. Like potato chips, when it comes to online video, you can’t have just one.
11. Use the Insight: YouTube Insights is a free tool that allows video creators to see detailed statistics about the videos they upload to the site. You can see how often the videos are viewed, how popular they are relative to other videos, what the community engagement is like, how many subscribers you get daily, and lots of other important information. Just like with anything, knowing the numbers behind what you’re doing can help you to make smarter decisions down the road.
Those are my eleven tips for getting more out of YouTube. What’s working for you?
11 Ways To Do More With Online Video
Related posts:
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Online Marketing Connect
Univision and Televisa have finally kissed and made up. After years of bickering, last week’s reconciliation seems to be a win-win for both parties.
From a financial perspective, Televisa will invest $ 1.2 billion in Univision for a 5% equity stake and assume a huge chunk of Univision’s debt in exchange for an additional 25% equity stake. Perhaps more importantly, however, the deal grants Univision exclusive U.S. rights to Televisa’s broadcast and digital assets through 2020.
There is no disputing that Univision dominates the US Spanish-language media industry especially when it comes to television and radio. Univision’s television network reaches nearly twice as many household as the number two player Telemundo. In radio, Univision reaches 73% of the Hispanic market through 73 stations—compare this to their nearest competitor, Spanish Broadcasting System who has only 15 radio stations.
Univision is also the number one player in the Spanish-language online market, but competition is much tighter when compared to Spanish-language television and radio. The following data from Quantcast.com shows a more competitive Spanish-language online industry.
1. Univision.com 1,500,000*
2. Terra.com 1,100,000
3. Telemundo.com 581,000
4. Amigos.com 533,000
5. EsMas.com 430,000
6. QuePasa.com 350,000
7. MedioTiempo.com 323,000
8. Starmedia.com 263,000
*Monthly US users
Barriers to entry in the online world are significantly lower than those in the television and radio markets, making compelling content that much more important online. And compelling content is exactly what Univision gets through its renewed partnership with Televisa.
Televisa is the largest multimedia conglomerate in the Spanish-speaking world, and Univision is now Televisa’s distribution platform in the US. In addition to its hugely popular telenovelas, Televisa also owns three Mexican soccer teams, including the popular Club America, Editorial Televisa, which produces and distributes 178 magazine titles, and Televisa Cine, which produces original feature films, just to name a few.
With access to Televisa’s digital content, Univision is well positioned to continue to succeed in the US Hispanic online market. They just have to figure out how to leverage it to attract and engage more users by 2020.
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Hispanic Online Marketing
I have sold a lot of things online over the years and have seen all kinds of scams. I’m writing this post because I just ran into an old scam while trying to sell something on Craigs List.. This most important thing you can do when selling things online is to watch out for red flags. If it is too good to be true it is. The biggest flag is if somebody wants to pay full price and wants fast shipping. If you are selling on a craigslist type of site be very wary of somebody that does not haggle. Bad English is a big red flag as well. Shipping out of the country is also a huge red flag. Copy the first sentence or two of the offer they make to you into Google with quotes around it. This will catch the really stupid scammers.
Here is an email I got today. It has red flags all over it.
Thanks for the prompt response..I fully understand the condition of
what i am buying. I’m ready to buy it now for my personal use but am
not local and due to the nature of my work, phone calls making and
visiting of website are restricted but i squeezed out time to check
this advert and send you an email regarding it.Note that you will not
be responsible for shipping and handling. My shipping company will
come to your location for the pick up. Kindly provide me your name
and full address so i can forward it to the shipping company to
calculate the cost of pick up for me. And concerning the payment, i
will prefer PayPal because i don’t have access to my bank account
online as i don’t have internet banking but i can pay from my PayPal
account because i have my bank account attached to it. I will also
need you to give me your PayPal email address so i can make the
payments immediately and if you don’t have an account with PayPal yet,
it is very easy to set up, go to http://www.paypal.com and get it set
up, after you have set it up i will only need the e-mail address you
use for registration with PayPal so as to deposit the fund. So get
back to me with the following details:Your Full Name:
The Pick Up Address including Zip Code:
Your PayPal email address for the payment.Thanks and in anticipation of your response.
Best Regards,
Nina.
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Search Engine Optimization Blog – SEM News & Opinion – David Ogletree
The following is a guest post by David Murton. David has been helping companies build and maintain their online relationships with customers since 2006. He is also a professional writer and blogger, with a particular interest in the open source Drupal platform.
When it comes to online marketing (marketing online), there's almost too much information and advice to comprehend. If it's not the importance of social media, it's how 2011 is the year of online video. But one thing many experts tend to forget in amongst rapid technological change are the basics. What follows below is an A to Z list of tips that are sure to improve your site navigation, your website optimization, and as a result, your conversion rate.
A is for Anchor Text
Your anchor text should utilize keywords. For example, if you are a hosting reseller, phrases like "resell hosting" should be turned into links, just like we did here. Using keywords for anchor text is a classic and effective SEO trick.
B is for Buttons Instead of Text
Your call to action should be more than a boring text link buried inside marketing copy. Use a bold, bright button instead when you say "Get 15% Off Today!"
C is for Colors that Don't Kill the Eyes
Colors are very important when it comes to site navigation. Colors that are too jarring, too bright, or too contrasting will encourage visitors to navigate away as quickly as possible before an emergency trip to the optometrist becomes necessary. Use bright colors sparingly and effectively, such as in call-to-action buttons.
D is for Descriptive Text
"Click here" makes for horrible anchor text. A keyword phrase that describes where the click will take the user is much more effective, both from the point of view of user experience as well as SEO.
E is for Experimentation is Good
Experiment with your website navigation. See what happens to your web statistics when you introduce a new button or change your layout. You might also find out that one small tweak to your navigation vastly improves conversion rates.
F is for Flash is Bad for the Main Navigation
We think that using Flash for the main navigation structure is a bad idea. Instead, stick to simple, easy to read navigation bars that rely mainly upon text links.
G is for Ghost Directories
Avoid ghost directories. For example, if your website includes MyWebsite.com/pictures/
H is for Homepage
Your homepage is the most important page on your site. It should be easy to skim, with compelling information above the fold that encourages browsers to stay on your site.
I is for Interlinking
When you interlink, visitors will find more and more content, keeping him on the website longer. The longer he's on the website, the more likely he is to eventually make a purchase.
J is for "Just Don't Make Me Think"
As letters N, O, and P point out, website users don't want to have to think too hard on your website. Don't force them to wonder where content is, or they will get frustrated and leave quickly.
K is for Killing Conversions with Slow Load Times
If it takes your website longer than a few seconds to load, you've already lost your customer.
L is for Links that are Visible
We think it's a good idea that you stay old-school with your link colors and decorations, using classic blue, underlined links and purple visited links. If old-school blue and purple are good enough for Google, it should be good enough for you.
M is for Mobile-Friendly Design
More and more website users are going mobile, accessing your site from their mobile devices. Make sure your website is mobile friendly – reduce the amount of content, minimize text entry, and test, test, test.
N is for Navigation Should be Simple and Easy
You'll get more sales with a rudimentary website design that's laid out simply and is easy to navigate than with a fancy website design where it's impossible for the user to find what he's looking for.
O is for Organization
As with N: your website should be well-organized. If your navigation is overly complicated, visitors will leave without giving you a chance.
P is for "Pay Now"
"Money" pages should be linked to from nearly every page on the site. The potential customer should never have to wonder where they click to make a purchase.
Q is for Quick Glance
Put your website to the "quick glance" test: can you get the gist of a page with one quick glance?
R is for Readability
It's amazing that in 2011, people are still designing websites that are difficult for the average person to read or skim. Use dark text on a white or light background, and break up text with bold headers, bullets, and numbered lists that appeal to short attention spans.
S is for Search Box
Especially if you have a large site with a lot of pages, don't frustrate your visitors. On every page, include a search box that's prominently displayed as part of the site navigation.
T is for Track the Results
As you work to improve your site navigation (see letter E), track results and make a determination if changes are improving sales or decreasing them. Learning to use traffic analysis tools properly is crucially important when it comes to improving your website and your conversion rates.
U is for Unusual is Usually a Bad Idea
Some web design (diseño web)ers try hard to make their websites stand out from the crowd by using clever, artsy designs. For the standard blog, business, or retail site, an unusual design will lose money rather than make it.
V is for Video Length
When using online videos, make sure that they are short and to the point. Hardly anyone will stick around to watch an extremely long video about your products; three minutes or less should be enough.
W is for "Where Am I?"
Some websites wisely include at the top of each page a brief outline for the visitor of where he is on the site. For example: "Home > Products > Shoes." Each part of the "Where Am I?" description is linked so that the user can easily go up or down a level in the site.
X is for X-Ray the Website Skeleton
Your main navigation is like your website's skeleton – the basic structure around which your website is built. The main "bones" of your website should be as crystal clear as a femur on an x-ray for visitors.
Y is for You Should Pay Attention to Your Own Experience
As you think about how you want to improve site navigation on your own site, pay attention to your own browsing habits on other websites. Watching how you react to site navigation will teach you a lot about what works and doesn't work on your own site.
Z is for Zealous Improvement
Go back to letters E and T again and again, and take the Japanese "kaizen" approach to your website. That is to say, you should continuously improve your website based upon what you learn from experimentation and tracking the results.
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Online Marketing Banter